ELITIST PROTECT GOLD
WHAT IS ELITIST PROTECT?
TO PUT IT SIMPLY, ELITIST PROTECT IS A MONTHLY SUBSCRIPTION WHICH COVERS YOUR PROP FROM DAMAGE AND WEAR & TEAR OUTSIDE OF REGULAR WARRANTY. DEPENDING ON YOUR PLAN, YOU CAN CHOOSE TO SEND A PROP IN FOR REPAIR AT A CONVENIENT TIME FOR YOU A CERTAIN AMOUNT OF TIMES PER YEAR.
WHAT DAMAGE DO WE FIX?
WE WILL OUTRIGHT REPLACE YOUR PROP IF DEEMED UNREPAIRABLE. IF A PROP IS SENT IN FOR REPAIR, YOU WILL RECEIVE THE SAME PROP REPAIRED TO FACTORY SPECIFICATIONS, OR A BRAND NEW ITEM.
HOW DO I SUBMIT a prop for repair?
AFTER SIGN-UP, SIMPLY LOGIN TO YOUR ACCOUNT AND FILL IN THE FORM UNDER THE MEMBER AREA, YOU WILL RECEIVE EITHER A PRE-PAID SHIPPING LABEL OR SHIPPING ADDRESS. SIMPLY SEND THE PROP TO US, WE’LL FIX IT UP, AND WE’LL SHIP IT BACK TO YOU.
HOW LONG DOES IT TAKE TO REPAIR?
DEPENDING ON POSTAGE, MATERIALS USED & TIME OF YEAR, WE COULD HAVE THE REPAIR DONE AND SENT OUT ON THE SAME DAY, HOWEVER, IT COULD TAKE UP TO ONE WEEK WITH PROCESSING AND SHIPPING.
WHAT ITEMS DOES THIS COVER?
THIS SUBSCRIPTION SERVICE COVERS ONE PROP, IF YOU WISH TO ADD ITEMS TO YOUR PLAN, PLEASE CONTACT SUPPORT.
HOW DO I REGISTER A PROP?
WE WILL ASK FOR THE ORDER NUMBER OF THE PROP WHEN FIRST SENDING IN FOR A REPAIR, ANY SUBSEQUENT REPAIR REQUESTS MUST MATCH THEIR RESPECTIVE ORDER NUMBER(S).
BUT WAIT, THERE’S MORE!
UNDER THE GOLD PLAN, YOU WILL ALSO RECEIVE A STOREWIDE DISCOUNT FOR UNLIMITED USE, AN INSTANT ENTRY INTO EVERY PROMOTION/COMPETITION WE RUN, AND EACH YEAR, ON YOUR BIRTHDAY, WE’LL SEND YOU FREE PRODUCTS FRESH OFF THE LINE.
YOUR PLAN DETAILS:
PLAN NAME:
Elitist Protect Gold
STORE DISCOUNT:
Ten Percent Discount Storewide
REPAIRS PER YEAR:
5 Repairs Per Year
REPAIR SHIPPING:
Shipping Included